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Frequently asked

FAQ

Everything about ordering custom ring boxes — and if your question isn’t here, just call or text us.

Ordering

What’s the minimum order?
Our minimum is 50 pieces for standard velvet, leatherette, and wood ring boxes. Smaller sample runs can be quoted case by case.
Is there a maximum order size?
No. We regularly produce runs into the thousands for jewelers, boutiques, and jewelry brands.
Can I order a sample before a bulk run?
Yes. We can produce a pre-production proof so you can approve the physical box before we run the full order — ask us for terms when you request your quote.
Can I mix products or styles in one order?
Yes. Combine styles — say a Classic Velvet Ring Box for one line and a Leatherette Ring Box for another — and the combined volume counts toward your price tier.
Can I reorder later and match my last batch?
Yes. We keep your artwork, size, and color specs on file, so reorders match your previous run exactly and move faster.

Design & Artwork

Do you charge for mockups?
No. Mockups are free with unlimited revisions until you approve. You only pay once the design is signed off and production begins.
What artwork files do you need?
Vector files (AI, EPS, SVG, or PDF) are ideal. If you only have a photo or a PNG, our designers will recreate your logo print-ready at no charge.
I don’t have a logo — can you help?
Yes. Send a reference — a photo, a sketch, or even a description — and our designers will build print-ready artwork for you.
Can you match my brand (Pantone) colors?
Yes. We offer custom Pantone matching on velvet and leatherette tint so your ring boxes match your brand exactly.
Can you individually personalize each box?
Yes for larger custom projects — send a spreadsheet of names, dates, or initials. This is popular for weddings and gifting programs; ask about setup for variable engraving.
How many revisions do I get?
Unlimited, and always free, until you approve the mockup.

Production & Shipping

How long does production take?
About two to three weeks from approved mockup for standard styles, and slightly longer for engraved wood or custom sizes.
Do you offer rush production?
Yes. Rush is available for firm proposal or event deadlines — tell us your in-hands date and we’ll confirm what’s possible.
Where do you ship?
Nationwide across the U.S., and internationally on request. See our Shipping Policy for details.
How much is shipping?
Shipping is quoted with your order based on quantity and destination.
Can you ship to multiple addresses?
Yes. Provide a distribution list with your order and we’ll split the shipment across locations.
What if my order arrives damaged or wrong?
We make it right. If an order arrives defective or does not match your approved mockup, we remake or replace the affected items.

Pricing & Payment

How much do ring boxes cost?
Bulk pricing is by quote; typical ranges run from about $4 to $14 per unit at minimum quantities, improving as the run grows. Each product page shows its range.
Why don’t you list exact prices?
Price depends on quantity, size, material, and decoration method. A quote is the only accurate number — and we return one within a business day.
What payment methods do you accept?
All major credit cards, ACH bank transfer, and purchase orders for established organizations and institutions.
Do you offer a price-match or lowest-price guarantee?
Yes. If you have a comparable written quote, we’ll match or beat it — that’s our lowest-price guarantee.

Product & Care

What colors are available?
Black velvet, Ivory velvet, Navy velvet, Blush velvet, and custom Pantone-matched color, across velvet, leatherette, and wood styles.
Is the engraving or foil stamp really permanent?
Yes. Laser engraving burns permanently into the material and will not fade, flake, or rub off. Foil stamping is heat-bonded into the surface for lasting durability under normal handling.
What are the boxes made of?
Velvet-wrapped MDF, a PU leather shell with a velvet interior, or solid wood (walnut or maple), depending on the style.
How do I care for or store them?
Keep out of direct sunlight to avoid fading velvet color, and store in a cool, dry place. Wipe wood boxes with a dry cloth only.
Can ring boxes be sized for a specific ring style?
Yes. Send us the ring’s band width and stone height and we’ll recommend a slot size and depth that fits securely.